Splits NetworkStatus
System Status

Investigating service degradation

One or more services are not responding as expected. Core platform features remain available.

Last checked 3:33:48 AM
9/10
Healthy Services
579ms
Avg Response Time
90.0%
Uptime
30s
Refresh Interval

Infrastructure

Live service health

Real-time health for every service in the platform, updated every 30 seconds.

Service health

API Gateway

Down

Response

5000ms

Last Check

3:33:48 AM

The operation was aborted due to timeout

Identity Service

Operational

Response

125ms

Last Check

3:33:43 AM

ATS Service

Operational

Response

95ms

Last Check

3:33:43 AM

Network Service

Operational

Response

80ms

Last Check

3:33:43 AM

Billing Service

Operational

Response

72ms

Last Check

3:33:43 AM

Notification Service

Operational

Response

100ms

Last Check

3:33:43 AM

Document Service

Operational

Response

125ms

Last Check

3:33:43 AM

Automation Service

Operational

Response

76ms

Last Check

3:33:43 AM

Document Processing Service

Operational

Response

1ms

Last Check

3:33:43 AM

AI Review Service

Operational

Response

118ms

Last Check

3:33:43 AM

Active incidents

API Gateway

The operation was aborted due to timeout

Active

Support hours

  • Weekdays: 8am - 8pm ET
  • Weekends: On-call for critical incidents

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Incident History(50)

Thursday, February 26, 2026

automation-service

Service outage

2/26/2026, 9:23:52 PM

Duration: 45s

Resolved

notification-service

Service outage

2/26/2026, 9:23:52 PM

Duration: 45s

Resolved

network-service

Service outage

2/26/2026, 9:23:52 PM

Duration: 45s

Resolved

identity-service

Service outage

2/26/2026, 9:23:52 PM

Duration: 45s

Resolved

ai-service

Service outage

2/26/2026, 9:23:37 PM

Duration: 1m

Resolved

Wednesday, February 25, 2026

billing-service

Degraded performance

2/25/2026, 10:17:33 PM

Duration: 22m

Resolved

ai-service

Service outage

2/25/2026, 10:17:03 PM

Duration: 2m

Resolved

document-processing-service

Service outage

2/25/2026, 10:17:03 PM

Duration: 1m

Resolved

automation-service

Service outage

2/25/2026, 10:17:03 PM

Duration: 1m

Resolved

document-service

Service outage

2/25/2026, 10:17:03 PM

Duration: 1m

Resolved

network-service

Service outage

2/25/2026, 10:17:03 PM

Duration: 45s

Resolved

ats-service

Service outage

2/25/2026, 10:17:03 PM

Duration: 1m

Resolved

identity-service

Service outage

2/25/2026, 10:17:03 PM

Duration: 1m

Resolved

notification-service

Service outage

2/25/2026, 10:16:48 PM

Duration: 1m

Resolved

document-service

Service outage

2/25/2026, 9:30:43 AM

Duration: 3m

Resolved

document-service

Service outage

2/25/2026, 9:15:28 AM

Duration: 45s

Resolved

Sunday, February 22, 2026

network-service

Service outage

2/22/2026, 12:26:08 AM

Duration: 43s

Resolved

identity-service

Service outage

2/22/2026, 12:26:08 AM

Duration: 43s

Resolved

ai-service

Service outage

2/22/2026, 12:25:38 AM

Duration: 1m

Resolved

document-processing-service

Service outage

2/22/2026, 12:25:38 AM

Duration: 1m

Resolved

automation-service

Service outage

2/22/2026, 12:25:38 AM

Duration: 1m

Resolved

document-service

Service outage

2/22/2026, 12:25:38 AM

Duration: 2m

Resolved

notification-service

Service outage

2/22/2026, 12:25:38 AM

Duration: 1m

Resolved

ats-service

Service outage

2/22/2026, 12:25:38 AM

Duration: 1m

Resolved

ai-service

Service outage

2/22/2026, 12:22:17 AM

Duration: 45s

Resolved

billing-service

Degraded performance

2/22/2026, 12:22:17 AM

Duration: 5m

Resolved

network-service

Service outage

2/22/2026, 12:22:17 AM

Duration: 45s

Resolved

ats-service

Service outage

2/22/2026, 12:22:17 AM

Duration: 1m

Resolved

identity-service

Service outage

2/22/2026, 12:22:17 AM

Duration: 45s

Resolved

Thursday, February 19, 2026

identity-service

Service outage

2/19/2026, 4:57:18 PM

Duration: 14m

Resolved

identity-service

Service outage

2/19/2026, 4:20:03 PM

Duration: 21m

Resolved

identity-service

Service outage

2/19/2026, 4:14:48 PM

Duration: 2m

Resolved

Monday, February 16, 2026

network-service

Service outage

2/16/2026, 8:40:59 PM

Duration: 1m

Resolved

identity-service

Service outage

2/16/2026, 8:40:59 PM

Duration: 1m

Resolved

Sunday, February 15, 2026

notification-service

Service outage

2/15/2026, 1:29:09 AM

Duration: 45s

Resolved

Wednesday, February 11, 2026

notification-service

Service outage

2/11/2026, 9:00:11 AM

Duration: 3m

Resolved

notification-service

Service outage

2/11/2026, 8:11:11 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 8:10:41 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 8:07:41 AM

Duration: 3m

Resolved

notification-service

Service outage

2/11/2026, 8:03:56 AM

Duration: 4m

Resolved

notification-service

Service outage

2/11/2026, 8:01:41 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 7:53:11 AM

Duration: 8m

Resolved

notification-service

Service outage

2/11/2026, 7:52:41 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 7:09:11 AM

Duration: 43m

Resolved

notification-service

Service outage

2/11/2026, 6:48:51 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 6:48:21 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 6:47:51 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 6:28:51 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 6:28:21 AM

Duration: 15s

Resolved

notification-service

Service outage

2/11/2026, 6:27:51 AM

Duration: 15s

Resolved

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